FAQ'S

Textalu is a service intended for business owners to efficiently provide updates and promotions to their clients via text messages.
You can send anything from reminders to promotional offers. As long as your clients have opted-in, you can send them promotional offers. Every client is told that they can text "Stop" to discontinue, in accourdance with US texting law.
Textalu is a general use application and it is being used by Pharmaceutical companies, educational institutions, housing societies, property managers, builders, and professionals like doctors, attorneys & chartered accountants.
There are several different packages you can chose in order to use Textalu. Those that prefer better deals and harder discounts can enjoy our monthly plans. Those who prefer paying per use, can pay per text message sent to each user. Upon signing up for Textalu, you will be given 250 text messages as our welcome to you!
Yes, however clients that you imported into our system, must have already given you their consent to message them. We work very hard to avoid spamming of any kind and will disable accounts that engage in questionable messaging practices.
Transactional SMS:- These are messages which are sent to your customer to pass on information necessary for using your product or service. For example: 1) A message sent by a bank to an account holder regarding his/her available account balance. 2) A message sent to the client by a company regarding his Invoice amount. Can SMHawk deliver SMS to DND numbers? Promotional Message:- These are messages which are sent with the objective of promoting your product or service. This category includes any sales & marketing messages which may or may not be solicited by the recipient. Promotional SMSes can be send only from 9AM to 9PM and only to numbers that are not on the NDNC registry (DND numbers).
Right now, Textalu is only available in the US and Canada. However we are working dilligently to expand globally.
Right now, E-mail support is being added and is planned to be released in next public release! We are excited for this next endeavor.